Success for new lookup service in Altinn

I juni 2011 ble «Produkter og tjenester fra Brønnøysundregistrene» lansert i Altinn. Tjenesten er en gratistjeneste som er til for at næringsdrivende som bruker Altinn kan skaffe seg informasjon som er tilgjengelig om sin egen enhet.

Published 25.05.2012

Six months after the launch of the Brønnøysund Register Centre's new lookup service 'Products and services', 52% of products are ordered through this service. The service is a lookup service on the new Altinn II platform and the Department of Distribution at the Brønnøysund Register Centre concludes that it is a big success:

'Products and services from the Brønnøysund Register Centre in Altinn is now our biggest and most important channel for delivering certificates and copies. We also notice a marked decrease in the number of phone orders for the same products,' says Anne Marthe Hesjadalen, Director of the Department of Distribution.

The service is available to businesses' general manager, chair of the board, members of the board, accountant and auditor if they have registered roles in the entity. The service is now also available to private individuals.

This is a self-service solution for both entities/enterprises and for private individuals, and the service can be delegated. Copies of the various products are generated, which can be forwarded to other parties by e-mail. The available products are: copies of certificates of registration, copies of mortgage certificates, register transcripts, confirmation from the Brønnøysund Register Centre's Register of Bankruptcies, role overviews and annual accounts.

'With version II of Altinn, we can offer these products and services easily, quickly and free of charge. This service is a step in the right direction towards reaching the authorities' goal of simplification and coordination by means of electronic solutions,' says Anne Marthe Hesjadalen.

It pays to listen

The Brønnøysund Register Centre places the user in the centre. In practice, this means guiding users, so that they can carry out their tasks with as little hassle as possible.

Key role in simplification work

Both the business community and the public administration have increasingly called for simplification. Several measures have been implemented, and more are in the offing. The Brønnøysund Register Centre has an important role in the simplification efforts in relation to reducing reporting obligations for businesses in Norway.

Ten years with the Central Marketing Exclusion Register

On 1 January 2011, it was ten years since the Central Marketing Exclusion Register opened. Almost two million people have registered to stop phone sales and direct mail-advertising.

 

Ninety-five per cent of businesses use Altinn

Ninety-five per cent of businesses use Altinn to report to public agencies. The annual user survey indicates that the users were generally satisfied with Altinn in 2011.

 

'Very few people realise how good you are'

'Very few people realise how good the Brønnøysund Register Centre really is, and the staff there have good reason to be proud of their workplace. I hope you continue to develop as well in future,' says Torben Torbjørnsen, general manager of Økonor Oslo Økern.

Many chose to drop an external audit

At the turn of the year, 48,000 limited liability companies had chosen to take advantage of the option to drop an external audit of their annual accounts for 2011. The Brønnøysund Register Centre processed more than 30,000 such cases during the last two months of the year.

Altinn's new look

'The focus is on the user now.'
This was one of the reactions after the presentation of the new information portal at the annual start-up mentor conference in November. In short, Altinn is now a much more user-friendly portal with a lot more content and more users.

Plain Language – a permanent project

In 2011, the Brønnøysund Register Centre put plain language on the agenda. In the last two years, the Brønnøysund Register Centre has received awards for its excellent phone service. We aim to become just as good in our written communication with the public.

Two hundred thousand Norwegian hunters

More than 200 000 registered Norwegian hunters paid the hunting license fee in 2011. More than half of them are members of the Norwegian Association of Hunters and Anglers.

On Facebook and Twitter

The year 2011 was the year in which the Brønnøysund Register Centre started using the social media in earnest. So far, we have chosen to communicate via Facebook and Twitter, because these channels facilitate dialogue to a great extent

tracking